Refund policy

We have a 7-day return policy, which means you have 7 days after receiving your item to request a return. We do not accept exchanges of any kind.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in it's original packaging. You’ll also need the receipt or proof of purchase. 

To start a return, you can contact us at fashionvee888@gmail.com.

Orders returned without meeting the above criteria are subject to a 20% restocking fee or we may decline the entire return.

Shipping and handling charges are non-refundable.

Return shipping is the customer's responsibility unless it was a shipping error or a damaged item.

Please allow 5 - 7 business days from the day we receive the returned package to process.

You can always contact us for any return question at fashionvee888@gmail.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Final sale and non-returnable categories
Beauty
Bodysuits
Face masks
Intimates/Lingerie
Jewelry
Swimwear

Unfortunately, we cannot accept returns on sale items or gift cards

 

Important Notice: Only US orders are eligible for return services, we are not accepting returns for orders that are shipped to customers outside the US at this time.

 

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at fashionvee888@gmail.com.